Pricing

Start with the foundation. Add AI voice, outbound follow-up, and operational intelligence as you grow.

Each package builds on the one before it. Professional is designed for clinics that want Rivercrest to manage the complete inquiry-to-consultation journey.

All packages are configured around the clinic. Third-party software and usage costs are estimated separately before launch.

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Packages

A clear progression from foundation to full operating system.

Core

For clinics that want Rivercrest to manage inquiry response, follow-up, booking, CRM organization, and pipeline visibility—without full AI voice operations.

$3,000/mo

Starting at $5,000 implementation

Every inquiry answered

Follow-up stays active

More consultations scheduled

Clearer staff accountability

Immediate website, SMS, email, and missed-call response
Clinic-approved qualification, consultation booking, confirmations, and rescheduling
Structured follow-up for unbooked and unresponsive inquiries
CRM pipeline, staff alerts, task creation, lead ownership, and status tracking
Monthly reporting, workflow monitoring, support, and optimization

Inbound AI voice and the Outbound AI Follow-Up Agent are available in Professional.

Best forA managed response, follow-up, booking, CRM, and optimization system for clinics that want stronger consistency without full AI voice operations.

Book a Core Consultation

Includes ongoing management, reporting, support, and workflow optimization.

Best for established clinics with meaningful inquiry volume or high-value procedures.

RECOMMENDED

Professional

For established clinics that want Rivercrest to actively answer, follow up, recover opportunities, and analyze performance.

$5,000/mo

Starting at $7,500 implementation

Implementation includes workflow design, AI voice configuration, CRM setup, integrations, testing, and launch support.

Everything in Core, plus:

Inbound AI Voice Receptionist

Answers supported calls, qualifies inquiries, supports booking, records notes, and escalates when needed.

Outbound AI Follow-Up Agent

Follows up with new, unbooked, dormant, cancelled, missed-call, and no-show leads through approved outbound workflows.

Conversation Intelligence

Records summaries, objections, outcomes, next steps, missed opportunities, and follow-up gaps.

Performance Visibility

Connects inquiry activity, booking progress, lead sources, response performance, and workflow visibility.

The major upgrade

Rivercrest can actively call and follow up with leads—not only respond through messaging and wait for patients to re-engage.

The complete system for clinics that want Rivercrest to answer, follow up, recover opportunities, and surface performance gaps.

Book a Professional Consultation

Best fit for most established clinics.

Enterprise

For high-volume clinics, multi-location groups, and advanced AI communication operations.

From $8,000/mo

Starting at $12,500 implementation

Everything in Professional, plus:

Multi-location scale

Advanced campaigns

Custom AI control

Executive visibility

Multiple locations, departments, and specialized AI agents
Segmented and high-volume follow-up campaigns
Custom voice, routing, permissions, CRM, and API integrations
Executive reporting, dedicated implementation, and custom support

Professional capabilities expanded across greater volume, complexity, teams, and locations.

Discuss Enterprise

All prices are starting points. Final scope and pricing are confirmed after a workflow review — no payment is taken on this page.

Major Differences

What actually changes between levels.

	Core	Professional Recommended	Enterprise
Best for	One-location clinics building a stronger managed foundation	Established clinics wanting full AI communication and conversion support	High-volume or multi-location organizations
Inbound AI voice	Not included	Included	Advanced routing and scale
Outbound AI Follow-Up Agent	Not included	Approved outbound recovery workflows	Advanced segmented and high-volume campaigns
Lead recovery	SMS and email follow-up	Voice and messaging recovery across new, dormant, missed, cancelled, no-show, and unbooked leads	Segmented campaigns across databases, locations, and departments
Conversation intelligence	Activity and status records	Summaries, objections, missed opportunities, next actions, and follow-up gaps	Advanced scoring, coaching, and cross-location analysis
Reporting and optimization	Basic reporting, workflow monitoring, and monthly review	Booking, lead-source, response, revenue, and workflow visibility	Executive, attribution, and cross-location reporting
Locations and volume	One location	Up to two locations	Multiple locations and higher usage
Customization and support	Standard support and monthly optimization	Priority support and regular optimization	Dedicated implementation, custom integrations, and custom support terms

Why Professional

Professional connects response, follow-up, booking, and recovery in one system.

Professional helps clinics do more than respond. It continues follow-up, recovers missed opportunities, and shows where performance gaps affect bookings and revenue.

Inquiry received

AI response

Qualification

Consultation offered

Patient does not book

Outbound AI Follow-Up Agent

Notes capturedStaff notifiedPerformance tracked

Continuous coverage

Rivercrest continues approved inbound and outbound communication when staff are busy, unavailable, or focused on patients.

Structured follow-up

Eligible leads move through approved follow-up and recovery workflows with clear steps, notes, and escalation rules.

Performance visibility

Owners can see where inquiries stall, where follow-up breaks down, and where missed opportunities affect bookings and revenue.

Core manages the foundation. Professional connects the full inquiry-to-consultation system.

Choose Professional

Without vs With

What changes when lead handling becomes connected.

Without Rivercrest

With Rivercrest

Response

Inquiries wait until staff are available.

Approved response workflows begin promptly across supported channels.

Missed calls

Missed calls may be forgotten or handled inconsistently.

Missed calls trigger an approved recovery workflow.

Follow-up

Follow-up depends on staff memory, workload, and availability.

Eligible leads enter structured SMS, email, or voice follow-up.

Outbound calling

Staff manually chase leads and may stop after a few attempts.

Approved outbound AI workflows can continue calling and documenting outcomes.

Notes and visibility

Notes, objections, outcomes, and lead status are scattered or incomplete.

Conversation history, next steps, status, and performance gaps remain connected and visible.

Lead and advertising value

Dormant leads and paid inquiries can disappear without clear follow-through.

Recovery workflows and lead-source visibility help clinics protect more of the demand they already generate.

Rivercrest helps clinics reduce repetitive work, strengthen follow-up, and protect more of the demand they already generate.

Your Rivercrest Journey

From setup to ongoing performance.

Choose

Select the package that fits your clinic.

Assess

Review lead sources, systems, calendars, and staff workflows.

Map

Define response, booking, follow-up, escalation, and reporting logic.

Build

Configure Rivercrest around approved clinic workflows.

Test

Validate calls, messaging, routing, and booking flows.

Launch

Go live with approved communication and handoff rules.

Optimize

Refine workflows, surface gaps, and improve performance over time.

Professional implementation includes: workflow design, AI voice configuration, CRM setup, integrations, testing, staff onboarding, and launch support.

Launch is not the finish line.

Rivercrest continues monitoring activity, supporting follow-up, and surfacing opportunities to improve performance.

Implementation & Technology

Transparent costs, explained up front.

Rivercrest fees cover

Workflow review
Clinic-specific design
System configuration
CRM and pipeline setup
Qualification and escalation logic
Calendar and workflow setup

Testing and launch
Ongoing management
Reporting
Support
Package-specific optimization

Technology and usage are scoped separately

CRM or platform subscriptions
Phone numbers
Voice minutes
SMS
Email delivery

AI usage
WhatsApp fees
Certain integrations
High-volume usage
Vendor-specific charges

Rivercrest provides an estimated monthly technology budget before implementation is approved.

Technology and usage costs vary because each clinic has different call volume, messaging volume, integrations, locations, and infrastructure requirements.

Where practical, critical vendor accounts are established in the clinic’s name and managed with Rivercrest administrative access.

Pricing FAQ

Common questions.

Why is Professional recommended?

Professional includes the capabilities that connect the full inquiry-to-consultation journey: inbound AI voice, outbound AI follow-up, lead recovery, conversation intelligence, deeper reporting, and regular optimization. Core improves the foundation, while Professional adds the communication and intelligence layers most established clinics require.

Does Professional include an outbound AI caller?

Yes. Professional can include approved outbound AI calling and messaging for defined workflows such as new-lead follow-up, unbooked consultations, dormant leads, missed calls, no-shows, and cancellations. Exact volume and campaign scope are confirmed during implementation.

Can Core still provide meaningful value?

Yes. Core provides a strong operational foundation for clinics that need faster response, more consistent follow-up, scheduling support, CRM organization, and clearer pipeline visibility without full AI voice operations.

Why are software and usage costs separate?

Each clinic has different communication volume, integrations, software requirements, and locations. Keeping these costs separate allows Rivercrest to configure the appropriate technology stack rather than building unusually high usage into every clinic’s service fee.

Can we upgrade later?

Yes. Clinics can move from Core to Professional or Enterprise as inquiry volume, voice requirements, locations, campaigns, reporting, or operational complexity increase.

What happens after we choose a package?

The next step is a clinic workflow review. Rivercrest confirms the scope, technology requirements, implementation plan, and expected third-party costs before providing the final proposal, agreement, and secure payment link.

View All FAQs

Get Started

Find the right fit for your clinic.

Review your lead flow, systems, and goals with Rivercrest.

Book a Workflow Review Choose Professional

No payment is required before scope and costs are confirmed.